Domino's Pizza Poitiers - Pont Neuf

I'm very upset. I ordered a pizza and it didn't arrive. I waited for over an hour and a half, and my hungry child went to sleep.

I'm getting fed up with being taken for a ride. This is the second time we've ordered online, and I won't be doing that again. The first time, we were delayed by an hour and a half, and there were NO apologies or compensation from your so-called restaurant. Tonight, we ordered two pizzas, and SURPRISE, there was only one (1+1=2, just in case). So, back to square one: another 30-minute wait. And finally, after waiting an eternity for our two measly pizzas, I discovered that there were no hot sauces included (that's just basic pizzeria fare, really). In short, shameful, deplorable service.

Jerry and the whole team were amazing, the pizzas were delicious, I recommend it 100%! 😁

Terrible experience tonight… I’ve been ordering from this pizzeria for 20 years and I’ve never had a problem. But tonight, it’s beyond belief!!! I ordered 4 pizzas for 8 pm. My partner went and waited 25 minutes without ANYONE coming to greet him! I called the pizzeria myself, explaining that my partner was standing in front of him and had been waiting for ages… I was literally brushed off by the owner himself (I only found out it was him later because my partner was standing in front of him!) who told me to just wait and hung up on me!!! I can’t believe it!! My partner flagged down one of the delivery drivers who miraculously found our order!!!! If there had been a problem or anything, my partner would have understood and waited… But apparently, there was nothing of the sort!!! Avoid this place at all costs!!

The pizzas are amazing and the staff is fantastic 👌. Honestly, one of the best welcomes I've ever had in a pizzeria. Special mention to Jerry who really made our experience amazing. Perfect experience.

Impeccable, very welcoming!

exceptional and Jerry's welcome incredible

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